This policy explains how Borax UK (borax.uk) collects and uses personal data.
What We Collect
When you place an order or contact us we collect your name, delivery and billing address, email address, phone number and order details. Card payments are handled by Stripe; we never see or store your full card details.
Why We Use It
We use your data to process and deliver orders, send order and tracking emails, answer enquiries and meet our legal and accounting obligations.
Who We Share It With
Only with the services needed to run the shop: our payment processor (Stripe), delivery carriers and our website host. We do not sell your data.
Cookies
The site uses essential cookies for the basket and checkout, and may use analytics cookies to understand how the site is used.
How Long We Keep It
Order records are kept for as long as required for tax and accounting purposes. Contact messages are deleted when no longer needed.
Your Rights
Under UK GDPR you can ask to access, correct or delete your personal data, or object to its use. To make a request, use our contact page. You can also complain to the Information Commissioner’s Office (ico.org.uk).